Required Skills, Knowledge, and Abilities

• Professional Knowledge & Technical Expertise

  • • Extensive knowledge of cytology theory, techniques, and diagnostic criteria

    • Strong understanding of cytologic specimen preparation, screening, and reporting

    • Knowledge of laboratory safety standards and OSHA requirements

    • Excellent organizational, analytical, and problem-solving skills

    • Strong written and verbal communication skills

    • Ability to lead teams, facilitate meetings, and support continuous improvement initiatives

    • Professional, courteous interaction with physicians, staff, and external stakeholders

• Quality, Compliance & Regulatory Oversight

  • Knowledge of quality control (QC), quality assurance (QA), and record-keeping procedures consistent with good laboratory practices

  • Compliance with regulatory and accrediting agencies, including the College of American Pathologists (CAP) and Centers for Medicare & Medicaid Services (CMS)

  • Develop, maintain, and review QA and QC programs within the laboratory

  • Coordinate instrument comparisons, AMR studies, and commercial laboratory proficiency testing (CAP)

  • Perform validation studies for new instruments, tests, and procedures

  • Work with administrative staff to prepare for accreditation inspections and surveys and ensure inspection readiness

• Leadership, Supervision & Team Management

  • Directly supervise histology laboratory technologists and technicians

  • Plan, assign, and adjust work assignments to maximize efficiency while maintaining accuracy and timely reporting

  • Monitor staff performance and collaborate with management on formal performance evaluations

  • Develop performance goals and objectives for staff members

  • Supervise and train new employees and pathology residents in laboratory materials and equipment preparation

  • Assist in employee recruitment and interview processes

  • Conduct periodic staff meetings

  • Perform timecard adjustments and assess staff competencies

  • Coordinate staff training, complete training checklists, and conduct competency evaluations

• Communication & Interpersonal Skills

  • Strong organizational skills to effectively interact with staff pathologists

  • Effective oral and written communication skills, including the ability to formulate processes and develop procedures

  • Knowledge of group process techniques and team leadership for meetings and project teams

  • Effective interpersonal and teamwork skills

  • Interact professionally and courteously with physicians, staff, visitors, and customers in person and by telephone

• Operations, Workflow & Continuous Improvement

  • Ensure continuous laboratory workflow by collaborating closely with other supervisors

  • Write and review technical procedures with detailed instructions for new or modified methodologies

  • Order and maintain laboratory supplies and reagent inventory

  • Perform bench-level testing as required

• Professional Development & Other Responsibilities

  • Participate in the laboratory Continuing Education (CE) program

  • Perform other duties as assigned

• Physical Requirements

  • Ability to push or pull equipment, instruments, and/or carts weighing up to 50 pounds

  • Work is performed indoors 100% of the time

  • Occasional exposure to chemical hazards as defined in the MSDS Manual

  • Classified as OSHA Exposure Classification I under OSHA exposure guidelines

• Personal Protective Equipment
  • The position requires the use of personal protective equipment during various tasks/activities.  personal protective equipment includes, but is not limited to, fluid repellent lab coat, protective gloves, masks, and safety glasses.